Aramex plans to launch a “click and collect” delivery service that will enable customers to collect parcels from a range of locations other than their home.
The Dubai-listed courier will install 30 lockers in Dubai in 2015 and a further 20 lockers elsewhere in the UAE, its chief executive revealed on Thursday.
Customers will be able to select a pick-up location from a list of affiliated shops and stations when they purchase a product online, and Aramex will deliver the parcel there and store it in a secure locker the customer can open with a PIN code.
If the scheme is successful it will be rolled out to other parts of Aramex’s global network from 2016.
Hussein Hachem was speaking at a press conference after the company reported record profits in 2014. Its fourth quarter net profit was up 17 percent on the previous quarter, to AED89.4 million ($24 million).
Hachem told reporters the firm would seek to further capitalise on the meteoric rise of mobile technology.
“Physically, the customer is always moving around the place and we want to be able to reach him anywhere.”
The move to install lockers across the region is part of Aramex’s joint venture with InPost, announced last year. InPost is the world’s largest parcel lockers network and creates private automated lockers for e-commerce activities.
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